Nurse Educator, Crosstown Clinic

Providence Health Care's Crosstown Clinic is now accepting applications for a permanent, full-time Nurse Educator to join their harm reduction-driven team. If you’re driven to make a meaningful impact while influencing the future of substance use care, this role offers the chance to educate, lead, and innovate in a truly one-of-a-kind environment.

Crosstown is the first clinic in North America to offer medical-grade heroin (diacetylmorphine) and the legal analgesic hydromorphone within a supervised clinical setting to chronic substance use patients, supported by an on-site pharmacy and an interdisciplinary care team composed of doctors, nurses, social workers and substance-use disorder counsellors. We also offer life-skills counselling, housing referrals and direction to legal assistance.

Please note shifts for this position will be primarily 08:00-16:00 with weekends and stats off. 

Your responsibilities will include: 

Reporting to the Patient Care Manager/Practice Consultant and receiving work direction from the Practice Consultant, Education Strategist, incorporates the core concepts of patient and family-centred care (respect, dignity, information sharing, participation, and collaboration) and provides visible, accessible clinical support to the nursing staff by acting as an education resource for staff in the clinical areas. Using specialized theory and knowledge, develops, implements, and evaluates a range of formal/ informal educational programs and learning plans for nursing staff, including individual and group learning assessments and opportunities. Consults, confers and collaborates with others in the promotion of continuous quality improvement, resolution of clinical education issues, and coordination of activities required for progressive educational and clinical practice programs. Takes corrective action with respect to individual and group learning needs as required. Integrates the Canadian Association of Schools of Nursing (CASN) Nursing Informatics Entry-to-Practice Competencies for RNs into professional practice and education.

• Lead clinical education and build nursing capacity: Act as a visible, on-the-floor resource, coaching and mentoring nurses in harm reduction, substance use care, and complex clinical scenarios. You’ll support orientation, guide ongoing competency development, and help staff build confidence in delivering safe, compassionate, evidence-based care in a highly specialized setting.
• Design and deliver impactful education programs: Assess individual and team learning needs and develop tailored education plans—from informal teaching moments to structured training sessions. You’ll create, implement, and continuously refine learning programs that reflect best practices in substance use care, nursing informatics, and patient-centred care.
• Drive quality improvement and evidence-based practice: Partner with leadership and interdisciplinary teams to identify practice gaps, integrate new research into care, and support quality improvement, safety initiatives, and policy development—ensuring Crosstown remains at the forefront of innovative, harm reduction-driven care.
• Support a culture of collaboration, reflection, and continuous learning:
  Work closely with nurses, physicians, social workers, and counsellors to address clinical challenges, navigate ethical complexities, and strengthen team-based care. You’ll also contribute to broader organizational education initiatives, helping spread knowledge and best practices beyond the clinic.

Education

• Registration with the BC College of Nurses and Midwives as a practicing RN registrant, plus three years recent related nursing experience in the designated clinical area of specialty including one year of experience (or training) in areas such as teaching, leadership, mentoring and preceptoring, facilitating group processes, team building, orientation/education program design, development, implementation and evaluation. Educator Pathway education is preferred.
• *For additional qualifications required in specific areas, please see attached information on “Additional Qualifications and Education required for Specific Staff Nurse positions”.
• **For Nurse Educator vacancies in mental health services and in extended and intermediate care services, positions will be dual posted for Registered Nurse/Registered Psychiatric Nurse with registration with the BC College of Nurses and Midwives as a practicing RN or a practicing RPN registrant.

Skills and Abilities

• Ability to teach, coach, and provide clinical support.
• Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service.
• Ability to identify learning needs and develop educational programs.
• Ability to provide and/or develop resource materials, including educational materials.
• Ability to demonstrate knowledge of adult education principles.
• Ability to lead a group.
• Ability to work as a member of an interdisciplinary team.
• Ability to apply decision making and analytical skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to role model conflict resolution strategies.
• Ability to prioritize and organize work independently.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment, including computers.

• Competitive salary: $49.20 - $63.47 CAD per hour, depending on experience 
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. 
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. 
• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension. 

Who we are: 

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence Health Care has grown into a globally recognized leader in research, teaching, and care. As individuals within a mission-driven organization, we choose to be part of PHC because we value its long-standing dedication to social justice and compassionate care, its active efforts to advance environmental sustainability and planetary health, and its meaningful engagement in the process of Truth and Reconciliation with Indigenous Peoples. 

Curious about working at PHC and the culture of our teams? Check out the video below to learn more and meet some of the members of the team you'd be joining:

Your Day to Day:

• Assesses and validates individual and group learning needs, and requests for education programs, by performing duties such as observing activities, discussing clinical issues with team members and/or patients/ residents/ families and analyzing data such as staff competency assessments and growth plans, practice changes, and quality improvement indicators, to determine specific educational requirements.
• Plans, develops, implements, and evaluates a range of formal/ informal educational programs and proposals for staff within the clinical area to meet learning needs, in collaboration with the Patient Care Manager/Practice Consultant and other nursing staff. Coordinates and schedules timely educational activities, identifies outcome indicators, and evaluates and revises programs as needed.
• Orientates, supports, and coaches staff, preceptors/preceptees in clinical nursing skills and behaviours implementing role modeling, mentoring, and individual and group education/ teaching and learning principles and processes. Develops and implements individual growth plans to address identified staff learning needs by coordinating the development and implementation process with the Patient Care Manager/Practice Consultant, and designated personnel and ensuring there is a growth plan for each staff member. Provides regular updates to the Patient Care Manager/Practice Consultant on the learning progress of staff.
• Facilitates learning by acting as a clinical resource, demonstrating expertise and leadership. Monitors staff progress against the growth plan and modifies / updates plans as needed to support staff's ability for achievement. Implements a variety of teaching/learning strategies that are congruent with the determined growth/ learning plans.
• Incorporates established educational standards and ensures education content reflects the most up-to-date, peer-reviewed, evidence-based best practice. Liaises with and provides feedback to other educators to ensure resources are current, relevant, cost effective and coordinated.
• Participates in students' clinical experience as required by collaborating with the Patient Care Manager/Practice Consultant and other team members in the assignment of preceptors to students in conjunction with the unit training program for nurses.
• Supports and guides team members in collaboration with peers and others in resolution of moral/ethical patient/resident or team issues and conflict situations by utilizing advanced communication skills and providing educational support.
• Reviews policies, procedures, and reference materials and makes recommendations for changes. Updates as approved.
• Participates in research activities, quality improvement, and risk management initiatives as required. Reviews literature and developments in practice, technology and equipment to maintain currency, consults with community experts, evaluates clinical practice systems/standards, identifies new theories/ trends/ education programs. Generates recommendations for alternative approaches, follows up on incident reports, conducts safety audits and recommends changes to selected policies, procedures, protocols. Initiates strategies to improve patient/ resident care using principles of continuous quality improvement to promote delivery of high quality educational services.
• Promotes the use of research findings into practice by incorporating information into policies, procedures, reference materials, educational materials, and teaching sessions.
• Supports nursing practices across the hospital by participating in nursing, hospital wide, and community committees and working groups, designing, implementing, and evaluating hospital wide educational programs. Participates as a member of a teaching group. Teaches other members of the multidisciplinary team as required.
• Incorporates CASN Nursing Informatics Entry-to-Practice Competencies such as:
• Using relevant information and knowledge to support the delivery of evidence-informed patient care.
• Using Information and Communication Technologies in accordance with professional and regulatory standards and workplace policies.
• Using information and communication technologies in the delivery of educational materials and to support staff information synthesis in accordance with professional and regulatory standards in the delivery of patient/client care.
• Provides input to the Patient Care Manager/Practice Consultant in the Performance Planning and Coaching process as requested by a staff member and/or Leader.
• Documents processes, utilization statistics, maintains records /databases and provides written and verbal reports and feedback as required to demonstrate accountability and to continuously improve the quality of clinical education services.
• Provides input and recommendations to the Patient Care Manager regarding physical space, equipment, supplies, and staffing requirements.
• Performs other related duties as assigned.

We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations

Minimum Nurse-to-Patient Ratios (mNPR) set the minimum number of nurses required to safely care for patients on a given unit. Developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU), and health organizations across British Columbia, mNPR provides a consistent and transparent approach to staffing that supports safe nursing practice and high‑quality patient care. At Providence Health Care (PHC), our approach to implementing mNPR reflects our commitment to person‑centred, socially just, compassionate care and our dedication to Indigenous cultural safety.

Guided by our mission and values – Spirituality, Integrity, Stewardship, Trust, Excellence, and Respect – PHC is working collaboratively across all departments to ensure mNPR is thoughtfully adapted to the unique needs of each clinical program and specialty area. This tailored, values‑driven implementation aligns with our commitment to compassionate, innovative, and patient‑centred care and positions PHC to meet the evolving health needs of our patients, residents, families, and communities.